Social media a powerful tool today. Everyone with a few followers now has a megaphone…
Tag: American Airlines
Why Customer services agents shouldn’t ask how they can help.
A bad day had just gotten worse. My flight out of Springfield Mo had been…
Culture. Coaching. Leadership. Creativity.
Social media a powerful tool today. Everyone with a few followers now has a megaphone…
A bad day had just gotten worse. My flight out of Springfield Mo had been…